Juboto

Order Actions

It doesn't just answer. It gets it done.

Juboto connects to your store, courier, calendar or internal system, so “where is my order” ends with live tracking and “can I exchange this” ends with a booked pickup. Actions you don't allow always go to a person.

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Order Actions · Activity

  • Track order

    #8812 · Blue Dart AWB 5079 2231 · out for delivery

    Done

  • Create exchange

    Belt size 36 to 38 · pickup 10 am - 1 pm tomorrow

    Done

  • Book appointment

    Dr. Mehta, skin consult · Sat 11:30 am

    Done

  • Check fee status

    Class 9-B, roll 23 · term 2 due 15 Nov

    Done

  • Refund to card

    Blocked: payments go to a person

    Handed over
Connected: Shopify, WooCommerce, Shiprocket, Google Calendar and any REST API with a key you control.

On this bench

Actions customers can finish in the chat

Each action has its own permission. Turn on only what you're comfortable with.

  • Order tracking

    Looks up the order by number, phone or email and shares the courier status with a tracking link.

  • Returns and exchanges

    Checks your return window and stock, creates the request and books a pickup with your courier.

  • Bookings and appointments

    Shows open slots and books consultations, demo classes, site visits or service calls.

  • Verified lookups

    For account data such as EMI dates or fee status, Juboto checks identity with an OTP before sharing anything.

  • Your own systems

    Connect any REST API with a key you control. Define the inputs, the action and what the bot may say back.

  • Hard limits

    Refunds to cards, payment collection and account changes are blocked for the bot, and handed to your team.

How it works

How an exchange runs in the chat

  1. 1

    Customer asks

    “Can I get the belt in a bigger size?” on Instagram.

  2. 2

    Order found

    Juboto matches the order, checks the 7-day window and size 38 stock.

  3. 3

    Pickup booked

    Creates the exchange in your store and books a pickup slot with the courier.

  4. 4

    Confirmed

    The customer gets the pickup time and the order is updated. No ticket needed.

Questions

Asked on this bench

Which systems are supported?

Shopify, WooCommerce, Shiprocket and Google Calendar connect in a few clicks. School ERPs, loan systems, booking tools and custom stores connect through a REST API on the Mega Bot plan.

Can the bot issue refunds?

No. Payments and refunds always go to a person. The bot can explain your refund policy and share the status of a refund your team already started.

How is customer data protected in actions?

Juboto fetches only the fields an action needs, shows the customer only what the action allows, and keeps a log of every call.

Do we need a developer?

Not for the built-in connectors. For a custom API, your developer describes the endpoint once in Juboto, which usually takes a day or two.

Next benchSupport ReportsResolution rate, response times, top questions

Flip the switch to close the workshop.

Lights off, bot on

Your team goes home.
Your customers still get answers.

Teach Juboto your FAQs this afternoon. Tonight it handles the order questions, and tomorrow morning your agents start with a short, sorted queue.

Build your bot free Connect with sales

Status: always on